Privacy Policy

Effective Date: 01 Jan 2026

ZoneConnect, operated by ACusBus: Intelligent Business Consulting and Enabling Services ("we", "our", "us"), is committed to protecting your personal data and ensuring transparency in how it is handled.

1. Information We Collect

We may collect the following categories of data:

Usage Data: Pages visited, features used, interaction patterns
Route Inputs: Origin, destination, and route-related queries entered by users
Technical Data: IP address, browser type, device information, operating system

2. Consent

We collect and process personal data only after obtaining your consent where required. Non-essential data collection, including analytics tracking, is activated only after you provide consent via our cookie banner. You may withdraw your consent at any time.

3. Analytics and Tracking

We use Google Analytics to understand how users interact with our platform and to improve performance and usability.

Track page usage and navigation behavior
Measure system performance
Identify errors and usability issues

Google Analytics may collect data such as IP address, device identifiers, and browsing activity. This data may be processed by Google before being aggregated for analytical purposes.

Analytics cookies are enabled only after user consent.

4. How We Use Your Information

Provide route insights and recommendations
Improve system accuracy and performance
Enhance user experience
Detect, prevent, and resolve technical issues

We do not sell personal data.

5. Cookies

We use cookies and similar technologies for analytics and functionality. Non-essential cookies are used only after your consent.

You can manage or disable cookies through your browser settings or through our cookie consent interface. Disabling cookies may affect certain functionalities.

6. Data Sharing

We may share limited data with third-party service providers strictly for operational purposes, including:

Google Analytics (analytics services)
Mapping or routing service providers (if applicable)

These providers process data on our behalf and are required to handle it securely.

7. Cross-Border Data Transfer

Some of our service providers may process data on servers located outside India. By using our services, you consent to such transfers where applicable.

8. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this policy. Analytics data is retained for a limited duration as configured in our analytics systems.

9. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the internet is completely secure.

10. Your Rights

Under applicable laws, including the Digital Personal Data Protection Act, 2023, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

11. Grievance Redressal

If you have any concerns regarding data processing, you may contact our Grievance Officer:

Email: support@zoneconnect.in

12. Updates to this Policy

We may update this Privacy Policy from time to time. Continued use of the service after updates constitutes acceptance of the revised policy.

13. Contact

For any questions or requests regarding this policy:

Email: support@zoneconnect.in